General Manager - Katy

About the Role

The General Manager at JETSET Pilates is a key leadership position focused on overseeing the studio's overall operations, team development, and business growth. This role demands a hands-on leader who not only manages daily activities but also exemplifies the qualities of a top-tier instructor and ambassador of the JETSET Pilates brand and workouts.

Key Responsibilities

• Collaborate with leadership to handle day-to-day studio operations and implement company-wide strategies, policies, and procedures effectively.
• Ensure the delivery of exceptional customer service and maintain a fitness experience aligned with JETSET Pilates standards.
• Generate and analyze performance reports covering sales, class utilization, member retention, expenses, and payroll.
• Design and execute targeted local marketing campaigns to attract new clients and surpass studio goals.
• Responsively address client inquiries and concerns, ensuring positive and timely communication.
• Build and maintain relationships with local health, fitness, and wellness communities, influencers, and potential corporate partners.
• Manage scheduling for both classes and staff, ensuring operational efficiency.
• Oversee inventory management for supplies, retail stock, and refreshments as required.
• Organize and lead team meetings and social events to support team cohesion and culture.
• Handle recruitment and hiring processes for instructors and studio leads while fostering their career advancement.
• Drive key performance indicators including class frequency, studio utilization, first-time visits, and membership growth.

Additional Expectations

The General Manager is expected to complete the JETSET Pilates training program and teach on average 8 classes weekly. Additionally, they must be present in the studio during class times for at least 25 classes per week.

Data Privacy Notice

Artificial intelligence tools may be utilized in parts of the recruitment process to assist in reviewing applications and assessing candidate information, but human decision-making is paramount. Candidates can inquire for further details regarding data handling procedures.