DES Job Coach

Company Overview

atWork Australia is a government-contracted employment services provider committed to supporting Australians living with disabilities, injuries, health conditions, or those needing extra assistance to secure and maintain meaningful employment. We strive to bridge people and businesses to enable mutual growth, strongly advocating that work is for everyone.

Job Role and Responsibilities

We seek a dedicated Job Coach to join our Northern Adelaide team, focusing on guiding clients towards becoming job-ready and facilitating sustainable employment opportunities. This on-site role involves working individually with clients to foster career development and effective job placement.

• Motivate and support participants to independently pursue employment opportunities through tailored activities.
• Collaborate with local employers to identify and secure job openings suitable for clients.
• Advocate for clients by promoting their capabilities to potential employers.
• Achieve placements leading to lasting employment outcomes for participants.
• Maintain accurate records of all activities, ensuring compliance with contractual and regulatory standards.
• Deliver outstanding service to clients, employers, and partners throughout the employment process.

Qualifications and Experience

• Experience in customer service or other client-facing roles.
• Preferred experience supporting individuals facing challenges to employment.
• Confidence in engaging with diverse external and internal stakeholders.
• Ability to work toward key performance indicators and successfully facilitate sustainable employment placements.
• Commitment to embrace the organization's mission of connecting people and businesses to thrive together.

Additional Information and Benefits

• Opportunities for ongoing career advancement and national mobility.
• Access to MedHealth Academy with personalized professional development plans.
• Opportunity to obtain a Certificate IV in Employment Services (subject to conditions).
• Job security with guaranteed full-time hours.
• Availability of valuable benefits including health insurance discounts, psychological support services, options to purchase additional leave, roadside assistance, and paid parental leave.

Equal Opportunity & Inclusion

We encourage applicants from all backgrounds including people with disabilities, individuals from culturally diverse communities, LGBTQI, veterans, carers, and Indigenous Australians. Our recruitment process is adaptable to accommodate accessibility needs ensuring inclusiveness.