- Experience
- Up to 1 yrs
- Salary
- INR 24,000 – INR 29,000 / month
- Openings
- 1
- Posted
- 1 jam yang lalu
- Work mode
- In office
- Education
- HSC or Any graduate
- Eligibility
- Candidates must have excellent English communication skills; customer service experience is advantageous for experienced applicants. Education-wise, HSC plus experience or graduates (fresh or awaiting results) are eligible.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Foundever is seeking Customer Service Representatives for its US International Telecom process supporting Verizon, located in Airoli, Navi Mumbai. This role involves handling customer support tasks with a focus on delivering excellent service and communication.
Key Responsibilities & Requirements
- Provide exceptional customer service for Verizon telecom customers.
- Demonstrate excellent English communication skills.
- Preferred prior customer service experience for candidates with work history.
Eligibility & Qualifications
- Completed Higher Secondary Certificate (HSC) plus a minimum of 6 months relevant experience, or
- Graduate freshers or candidates awaiting graduation results.
- For those with at least 1 year experience, higher salary benefits apply.
Compensation & Benefits
- Salary for fresh candidates: Fixed ₹24,000 plus ₹2,000 variable component.
- Salary for experienced candidates (min. 1 year): Fixed ₹29,000 plus ₹3,000 variable component.
- Night shift work arrangement with 5 working days per week.
- Facility provided for night shift drop transportation.
- Provident Fund benefits included.
- Performance incentives based on work output.
Additional Information
Interested candidates are encouraged to apply and start their career path with Foundever in a reputable US telecom customer support operation.
Work styles they’re looking for
Effective Communication
Teamwork
Attention to Detail
English Communication
Night Shift Adaptability