Creative Resource Manager

Role Overview

Join a leading European event agency recognized for working with some of the world’s most prominent brands. As a Creative Resource Manager, you will be pivotal in strategically managing the deployment of the agency’s creative personnel across various projects, ensuring a balance between workload, individual capabilities, and wellbeing to deliver outstanding live experiences.

Key Responsibilities

• Plan and allocate resources daily and long-term for creative teams including designers, creatives, writers, and artworkers.
• Assign projects aligning talent skills, experience, creative synergy, and growth objectives.
• Distribute workloads to optimize efficiency while preventing staff burnout.
• Adapt swiftly to changing project requirements, deadlines, and priorities.
• Collaborate closely with Creative Directors, Account Teams, and Producers to clarify project scopes, timelines, and resource needs.
• Participate in project kick-offs and updates to forecast needs early.
• Ensure creative teams receive clear briefs, feasible timelines, and sufficient support.
• Maintain oversight of team utilization rates, resource gaps, and future demand.
• Generate weekly and monthly reports regarding capacity, utilization, and freelance hiring requirements.
• Assist management with planning for peak workloads, recruitment, and freelance staffing strategies.
• Develop and uphold a robust network of freelance creative professionals, managing their onboarding and bookings while negotiating rates.
• Ensure alignment and consistent quality between freelancers and internal teams.
• Manage and enhance resource management tools and systems to improve scheduling, briefing, and workflow visibility.
• Implement smarter operational practices supporting creative quality and clarity.
• Monitor team wellbeing, champion sustainable work practices, and promote professional development through diverse project exposure.
• Gain and apply thorough knowledge of creative disciplines, design processes, and live event production cycles, acting as a mediator between creative visions and practical operations.

Desired Profile

• Proven background in resource, studio, or traffic management within creative agencies, particularly in live events, experiential, or production sectors.
• Strong organizational skills with the ability to prioritize and operate under fast-paced conditions.
• Excellent communication and stakeholder management capabilities.
• Ability to make decisive choices confidently under pressure with meticulous attention to detail and a proactive approach.
• Experience with live event production or experiential marketing is advantageous.
• Familiarity with creative workflow stages from conception through production, plus proficiency with resource planning software such as Float, Resource Guru, or Monday.
• Understanding of freelance markets and creative specialties.

Core Competencies

• Calmness in high-pressure situations
• Solution-oriented mindset
• Strong collaboration and teamwork skills
• Commercially aware with strategic insight
• Empathetic yet decisive leadership
• Passionate about supporting creative excellence and team wellbeing

Workplace Culture & Values

Verve is certified as a Great Place to Work®, underscoring our focus on trust, inclusion, and genuine care for our employees based on authentic feedback. We also champion sustainability, holding ISO 20121, ISO 14001, and B-Corp certifications, reflecting our commitment to environmental responsibility in both our office and event practices.

Our dedication to diversity and inclusion is embedded in our active policies and culture, ensuring we cultivate a workplace that nurtures a wide array of talents and backgrounds, empowering every employee to thrive and contribute fully.