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डी

Team Leader

Dollarama

St. Catharines, Ontario, Canada · पूरा समय

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नौकरी का विवरण

Role Overview

As a vital member of the management team at Dollarama in St. Catharines, Ontario, the Team Leader assists both the Store Manager and Assistant Store Manager in managing the day-to-day operations of the retail store.

Key Responsibilities

  • Supervise and provide leadership to store associates, offering necessary guidance and support.
  • Manage store merchandising activities including shelf stocking and unpacking shipments.
  • Ensure all customer service standards are achieved to guarantee a positive shopping experience.
  • Carry out manager-on-duty responsibilities such as managing breaks, attendance, and timekeeping.
  • Implement and uphold visual merchandising guidelines throughout the store.
  • Handle customer complaints efficiently and resolve issues promptly.
  • Maintain store safety protocols and cleanliness standards.
  • Execute cash management duties along with opening and closing procedures when required.
  • Participate in inventory management and provide training to employees as needed.
  • Follow up on allocated tasks and contribute actively to recruitment and performance evaluation processes.

Candidate Requirements

  • At least one year of experience in retail.
  • Between one to two years in a supervisory capacity.
  • Demonstrated ambition for career advancement within the organization.
  • Availability to work flexible hours including days, evenings, and weekends.
  • Strong aptitude for leadership and effective communication.
  • Ability to juggle multiple responsibilities and prioritize tasks in a fast-paced environment.

Benefits and Perks

  • Engaging and diverse working atmosphere.
  • Competitive remuneration along with a benefits package.*
  • Company-matched pension scheme.*
  • Customized training and onboarding programs.
  • Opportunities for career development within the company.
  • Note: Benefits apply to full-time employees only, with full-time status granted after maintaining 25 hours per week for sixteen consecutive weeks (one-week flexibility allowed below 25 hours).

Additional Notice

Artificial intelligence tools support recruitment assessments but do not make final hiring decisions, which are determined by human recruiters.

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