Front Desk Officer

About the Role

Seeking a well-presented, polished, and dynamic individual with excellent communication and organizational capabilities. This person will leverage experience and confidence in front office management to ensure seamless operation of company front office and leave a positive impression on all visitors and callers. Gaining in-depth knowledge of the company and its processes is essential to effectively address inquiries confidently and assertively.

Duties and Responsibilities

• Welcome and direct all visitors in a friendly and professional manner, informing company staff of guest arrivals promptly.
• Efficiently operate the switchboard and handle all inbound and outbound calls.
• Manage both internal and external communications including international calls routed through reception.
• Maintain and update the contact database accurately.
• Send and receive faxes as required, as well as manage courier dispatch and receipt transactions while keeping the system current.
• Provide general administrative assistance as needed to support the broader administration team.
• Handle distribution of faxes and daily mail efficiently.

Candidate Requirements

• 3 to 5 years of relevant experience in a similar role.
• Possession of a Degree or Diploma in Administration.
• Strong verbal and written communication skills.
• Professional appearance characterized by a well-groomed and energetic demeanor.
• Orientation towards excellent customer service.