Warehouse Operator & Sales Associate

About the Role

This full-time position is based in Balcatta, Western Australia, working within the Gyprock Trade Centre. Reporting directly to the Store Manager, you will play a key role in delivering excellent customer service and ensuring operational effectiveness both in the store and warehouse.

Key Responsibilities

• Deliver outstanding service to customers in both warehouse and store environments.
• Manage stock movements and maintain accurate inventory.
• Load customer orders onto trucks adhering to stringent safety protocols.
• Unload incoming stock shipments for seamless inventory replenishment.
• Assist customers by loading their vehicles manually or using a forklift as needed.
• Ensure products are correctly documented, labelled, and presented to company standards.
• Carry out warehouse operations such as order picking, inventory counts, and general cleaning.
• Contribute actively to meeting revenue and margin objectives of the store.

Working Hours

Work is scheduled Monday through Friday between 6:30am and 4:00pm, plus every third Saturday from 7:00am to 12:00pm. Overtime rates apply for hours worked beyond 38 per week, including Saturdays, providing extra earning opportunities.

Candidate Profile

• Possession of a forklift licence is advantageous or willingness to acquire one.
• Strong dedication and work ethic.
• Ability to confidently engage and connect with customers.
• Keen interest to learn about the range of products and services offered.
• Computer skills and familiarity with point-of-sale systems are highly valued.
• Excellent communication and customer service capabilities.
• Professional and well-presented demeanor when interacting with clients.
• Experience thriving in fast-paced, dynamic environments.
• Team player who collaborates to achieve daily targets and deadlines.

Benefits & Culture

• Competitive remuneration with superannuation and additional CSR benefits.
• Opportunities for genuine career advancement through training and skill development.
• Work in a diverse, inclusive, and supportive team atmosphere that promotes innovation.
• Comprehensive wellbeing programs including paid parental leave, extended superannuation contributions, and access to employee assistance services.
• Encouragement of ongoing professional and personal growth with internal mobility options.

Additional Information

Applicants should note that pre-employment medical assessments including drug and alcohol screening, as well as background checks, are required due to health and safety commitments. CSR is dedicated to fostering a safe, respectful, and inclusive workplace that values all employees. The company is a leading Australian manufacturer focused on sustainable building solutions and employs a workforce of 2,600 people across Australia and New Zealand.