Lead Generator - Dodoma

About Absa Group

With a legacy spanning over a century and strong roots as a local bank enriched by regional and international knowledge, Absa Group offers an exciting career journey. Join us as we shape the future of Africa, steering toward new possibilities as a proudly African institution.

Career Development

Our Career Development Portal supports you at all stages of your professional journey, providing cutting-edge resources and guidance to help you unlock your full potential and design your future.

Job Summary

This role involves delivering expert advice and daily operational support to achieve set objectives aligned with established standard operating procedures.

Key Responsibilities

• Present and explain Absa Bank’s product features to prospective customers.
• Ensure customers provide all documentation required by product guidelines.
• Verify completion and certification of all necessary customer documentation.
• Submit customer applications to the sales manager for review before final submission.
• Maintain secure custody of customer documents and safeguard confidential information.
• Inform customers about the status and outcomes of their applications.
• Gather market and competitor insights directly from the field and report them to Local Group Leadership to aid product improvement.
• Understand available communication channels customers use to provide feedback or complaints.

Education Requirement

Possession of a Further Education and Training Certificate (FETC) in Business, Commerce, or Management Studies is mandatory.