Guest Service Agent Laundry

About the Role

Join a lively and inclusive team as a Guest Service Agent at Marina Bay Sands. This position involves managing the distribution and collection of linens and amenities efficiently across the hotel's three towers, ensuring smooth operation of the linen services department.

Key Responsibilities

• Retrieve linens and amenities from the loading bay, distributing them promptly to pantries across hotel towers following company procedures.
• Collect used linens from various hotel locations including pool, spa, and fitness club areas.
• Maintain pantry amenities by replenishing supplies as needed to ensure constant availability.
• Keep the linen room orderly and clean at all times.
• Report any equipment issues that need repair or maintenance to the supervisor.
• Manage lost and found items by documenting and arranging their return to guests when applicable.
• Carry out any additional tasks assigned by the supervisor.

Requirements

• Primary education is preferred.
• No prior experience necessary; comprehensive training will be provided.
• Capability to handle heavy loads such as trolleys, linens, and amenities.
• Physical stamina to walk extensively between the loading bay and hotel towers.
• Ability to work independently with minimal supervision.
• Flexibility to work various shifts including mornings, afternoons, and public holidays.

Additional Information

Marina Bay Sands is dedicated to fostering a diverse, equitable, and inclusive workforce, promoting equal opportunities to support its growth ambitions in Singapore. All employees are expected to comply with company rules, regulations, business ethics, and conduct policies.