Care Coordinator

Job Overview

The Care Coordinator plays a vital role in ensuring uninterrupted patient care by organizing medical services and addressing the needs of patients effectively.

Key Responsibilities

• Engage proactively with clients to promote wellness and preventive health measures, including encouraging regular medical examinations, screenings, vaccinations, and healthy lifestyle habits.
• Work alongside healthcare providers to create individualized care plans focused on wellness and disease prevention.
• Conduct health risk assessments and screenings to detect potential health concerns and advise on preventive strategies.
• Manage screening processes for conditions such as hypertension, diabetes, cancers, and infectious diseases, based on individual or population health needs.
• Distribute information and resources related to wellness initiatives and programs.
• Arrange referrals to specialists and preventive health services tailored to client requirements.
• Facilitate clear communication among healthcare professionals to ensure optimal patient care and follow-up.
• Act as the primary liaison connecting clients, healthcare providers, and other medical personnel.
• Support efficient documentation and transitions in care through effective communication.
• Monitor patient adherence to preventive care plans, including scheduled screenings and recommended interventions.
• Follow up with clients to overcome any obstacles, provide encouragement, and emphasize the importance of preventive care.
• Establish and nurture partnerships with community organizations to broaden access to preventive resources and programs.
• Maintain detailed and accurate records of client interactions, care plans, and outcomes.
• Prepare necessary reports in compliance with healthcare regulations to assess the impact of wellness and preventive efforts.
• Adapt to working across multiple locations as required.
• Perform additional duties to support wellness objectives.

Additional Responsibilities

• Uphold person-centered care principles in daily duties.
• Participate actively in continuous improvement projects within the job scope.
• Adhere strictly to safety protocols and proactively resolve safety issues.
• Ensure confidentiality of sensitive information encountered during work.
• Comply with cybersecurity policies and engage in necessary training to safeguard health systems.
• Maintain high ethical standards and comply with organizational codes of conduct.
• Complete required mandatory training at least one month before expiration.

Required Qualifications and Skills

• Solid knowledge of preventive care principles, covering screenings, vaccinations, lifestyle choices, and health promotion.
• Updated on contemporary guidelines and best practices in wellness and preventive health services.
• Excellent interpersonal and communication skills for engaging clients, healthcare workers, and key stakeholders.
• Ability to simplify complex medical concepts for diverse client groups and establish strong rapport.
• Experience in care planning and coordination, including assessment, development of personalized care plans, and managing multi-provider services.
• Understanding of healthcare system navigation and the importance of care continuity.
• Capability to motivate and educate clients about preventive health.
• Strong organizational and time-management abilities to handle caseloads and follow-up efficiently.
• Ability to manage multiple responsibilities within established guidelines.
• Competence in data collection, analysis, and interpretation to evaluate wellness program outcomes and improve care delivery.
• Cultural sensitivity and awareness of diverse patient backgrounds to provide equitable, client-focused care.
• Proficiency with electronic health records, care coordination software, and related healthcare technology platforms.
• Good understanding of health information privacy standards.
• Effective collaboration within interdisciplinary teams, working well with healthcare professionals and community partners to advance wellness.

Experience and Education

• Minimum of three years' experience as a clinical coordinator or a comparable role within a healthcare setting.
• Bachelor's degree in healthcare-related fields such as nursing, public health, health education, or healthcare administration.
• Additional certifications in care coordination, client engagement, or wellness programming are advantageous.

Languages and Licenses

• Excellent proficiency in spoken and written English; Arabic proficiency is preferred.
• Valid registration and classification from the Saudi Commission for Health Specialties are required.