Supplier Manager

About ACC

ACC is a respected and high-performing organisation in New Zealand, committed to providing care, supporting recovery, and promoting injury prevention now and into the future.

Role Overview

The Supplier Manager leads engagement and performance management for a defined group of suppliers and sector partners across Aotearoa New Zealand. This role emphasizes developing strong, accountable relationships, fulfilling contractual and service delivery standards, and fostering ongoing improvements through data-driven insights and collaboration. The position directly contributes to better outcomes for injured New Zealanders while maintaining ACC's effectiveness as a results-oriented organisation. This permanent role offers flexible location options across New Zealand.

Key Responsibilities

• Oversee and influence a broad portfolio of suppliers nationwide.
• Improve service quality, supplier performance, and outcomes for New Zealanders.
• Lead supplier performance management and build strong partnerships.
• Support injured clients' timely return-to-work outcomes by working closely with vocational service suppliers.
• Drive continuous improvement using data analysis, insights, and collaborative approaches.

Candidate Profile

• Proven skills in building relationships and engaging stakeholders.
• Commercial acumen with ability to use data for informed decision-making.
• Comfortable managing performance discussions, risk assessments, and fostering improvement.
• Strong communication and influencing skills without direct authority.
• Familiarity with ACC's vocational services is advantageous.
• Collaborative mindset with adaptability in dynamic environments.
• Prior experience in supplier, contract, or provider management within complex settings is beneficial.
• Possession of valid New Zealand work rights at application time is mandatory.

Compensation and Benefits

The salary range for this role is NZD 101,287 to 119,161, depending on experience, with an additional 9% superannuation contribution. ACC provides a comprehensive benefits package, including a no employee contribution superannuation scheme, optional life and income protection insurance, and flexible plan options.

Diversity and Inclusion

ACC values the cultural diversity of Aotearoa New Zealand and is committed to equitable employment opportunities. The organisation supports individuals from all backgrounds, ethnicities, gender identities, ages, and abilities to be authentic at work. This commitment is supported by employee networks and flexible working arrangements.