Security Dog Handler

Job Overview

As a Security Dog Handler at Hilton, you will play a crucial role in enhancing guest safety and facility security by managing trained dogs to perform various security tasks. Your work will help create a positive and secure environment, contributing to memorable guest experiences through exceptional hospitality.

Key Responsibilities

• Train dogs using diverse methods so they can reliably respond to commands and perform security tasks.
• Provide regular feeding, exercise, and grooming to maintain the dogs' physical health and wellbeing.
• Assess and monitor dog behavior to evaluate temperament, training potential, and overall aptitude.
• Conduct foot patrols inside and outside the hotel premises to detect possible security threats or unsafe conditions.
• Analyze situations logically and report incidents promptly to ensure appropriate action is taken.
• Use positive reinforcement techniques to encourage desired behaviors from the dogs.
• Manage dogs in crowded public environments ensuring their comfort and effectiveness.
• Collaborate with security teams to respond swiftly to emergencies such as fire or safety hazards threatening life or property.
• Address behavioral or medical issues in consultation with veterinarians or animal behavior specialists.
• Respond promptly and appropriately to security radio and safety hotline communications based on priority.
• Maintain detailed records on each dog's progress and behavior.
• Ensure dogs' safety during training sessions and work activities.
• Communicate with dog owners or authorities regarding dogs' performance, issues, or concerns.
• Observe and report on dogs' behavior for any alarming signs needing attention.
• Work outdoors under various weather conditions, requiring physical fitness and stamina.
• Carry out sweeping and sniffing inspections of luggage, meeting rooms, and surrounding areas as needed.
• Handle dogs carefully to prevent unnecessary attacks during vehicle screening and be prepared to administer first aid to injured dogs.

Qualifications and Skills

• Minimum educational qualification of HND or BSc.
• Prior experience working as a security dog handler.
• Strong knowledge of fire procedures, disaster plans, bomb threat protocols, and hotel evacuation processes.
• Familiarity with local laws and government regulations related to security.
• Maintain absolute discretion and confidentiality with sensitive information.
• Exhibit a positive attitude combined with excellent communication skills.
• Adhere to good personal grooming standards.
• Ability to remain calm and perform effectively under pressure, especially during emergencies.
• Capable of working independently or collaboratively within teams.
• Experience in customer service environments.
• Certification or training in First Aid.
• Knowledge of Protective Activities and Control Enhancements (P.A.C.E.) security methodology.
• Proficient with Information Technology tools.

About Hilton and Culture

Hilton is a globally recognized leader in hospitality, renowned for its welcoming culture and commitment to excellence. The company values integrity, leadership, teamwork, ownership, and urgency. Hilton has been repeatedly honored as a Great Place to Work and one of the World’s Best Workplaces. Joining Hilton means being part of a supportive environment where career growth is encouraged and exceptional guest experiences are created daily.