Job description

Overview

The air cargo sector is rapidly evolving with significant shifts such as digitalizing comprehensive value chains, enhancing e-commerce capabilities, and launching digital freight marketplaces. As a leader in global air cargo, Qatar Airways Cargo is spearheading this transformation.

We seek innovative, bold professionals who can drive digital change and strengthen our market dominance. Join our Doha-based team to make a meaningful impact and expand your expertise beyond your comfort zone.

Role Summary

The Manager Cargo Digital Products is responsible for overseeing the digital product portfolio within cargo operations, including AI-driven automation solutions, product lifecycle management, technical support, and collaborative development of digital strategies. This role demands robust experience in cargo processes, digital product leadership, automation technologies, and project execution.

Key Responsibilities

Manage the cargo automation product lineup, integrating AI technologies, ensuring regulatory compliance, providing application support, and delivering training programs.
Lead digital automation projects, system improvements, testing phases, procurement process management (RFI/RFT), and rollout plans aligned with operational needs.
Develop and maintain digital roadmaps at short, medium, and long-term intervals together with business and IT stakeholders.
Supervise system support functions, user acceptance testing, readiness for operations, integration tasks, and deployment across station networks.
Guide and enhance the performance of teams handling automation, support, and training, promoting continuous process optimization and superior service standards.

Required Profile

Bachelor’s degree or equivalent qualification plus at least 8 years of relevant professional experience.
Proven expertise in managing cargo digital product portfolios, implementing system solutions, AI integration, agile project execution, and fostering system enhancements.
Comprehensive understanding of airline cargo software, operational procedures, and business analysis for air freight processes.
Outstanding communication, presentation, leadership, mentoring capabilities, and stakeholder relationship management.
Fluent in English with the aptitude to manage multiple competing priorities within a dynamic business environment.

About Qatar Airways Group

Starting with only four aircraft, our company has grown to operate across twelve diverse business areas under one umbrella. Our culture embraces innovation, record-breaking achievements, and ambition unbounded by the fear of failure. Every team member plays a critical role in our story of remarkable growth and bold aspirations.

Additional Information

Job Reference: 235063

Location: Doha, Qatar

Job Family: Cargo & Airport Operations

Application Closing Date: August 10, 2026

Join our forward-thinking team to challenge yourself and contribute to a truly global community where achieving the impossible is routine.

Manager Cargo Digital Products