IT Support Specialist
Riyadh, Riyadh Province, Saudi Arabia · À temps plein
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- Expérience
- 2–4 yrs
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 1 semaine
- Work mode
- Au bureau
- Éducation
- Relevant qualification in IT or a related field
- Eligibility
- Candidates with an IT or related qualification and 2–4 years of IT support experience who can work onsite in Riyadh and in shifts are eligible to apply.
- Resume
- Required to apply
Where you'll work
Description de l'emploi
Role Overview
Emdad By Elm is hiring an IT Support Specialist to provide day-to-day technical assistance and resolve user issues across a range of devices and systems.
What You Will Need
- A qualification in information technology or a closely related discipline.
- Between 2 and 4 years of hands-on experience supporting IT environments.
- Practical exposure to Active Directory, Exchange, mobile device management tools, and IT service management platforms.
- Well-developed troubleshooting ability and a methodical approach to problem solving.
- Basic understanding of networking concepts.
- Capability to diagnose issues on Windows, macOS, iOS, and Android devices.
- Clear communication, along with empathy, active listening, and patience when assisting end users.
- Willingness to work rotational or shift-based schedules.
Additional Information
This is a full-time, onsite position based in Riyadh, Saudi Arabia.