Customer Support Executive
Chiranjeev Technologies Private Limited
Delhi-NCR, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 15,000 – INR 25,000 / month
- Ouvertures
- 1
- Publié
- il y a 1 heure
- Mode de travail
- Au bureau
- CV
- Candidature requise
Description de l'emploi
About the Company
We are a growing direct-to-consumer lifestyle brand specializing in premium tumblers sold online.
Role Overview
We are looking for a friendly and responsive Customer Support Executive to manage customer inquiries across various platforms including email, WhatsApp, and Instagram. The role involves addressing order status, handling returns and replacements, answering product-related questions, and maintaining a polite and helpful communication style. Additionally, basic data entry and follow-up tasks are part of the job.
Key Responsibilities
- Manage and respond to customer queries via email, WhatsApp, and Instagram.
- Provide information regarding order tracking, product returns, and replacements.
- Engage with customers courteously and supportively.
- Perform basic data entry and conduct follow-ups as needed.
Candidate Requirements
- Proficient written communication skills in both Hindi and English.
- Comfortable using smartphones and laptops.
- Previous experience in customer support or back office roles preferred.
- Exhibit a friendly and patient demeanor.
Additional Information
Joining is immediate.