Technical Business Analyst

Role Overview

We are looking for a Technical Business Analyst to join a software delivery team within a top-tier global technology and consulting firm. This role involves bridging the gap between business stakeholders and technical teams by translating business requirements into detailed documentation and supporting the successful delivery of technology solutions.

Key Responsibilities

• Collect, analyse, and document both business and technical requirements.
• Develop user stories, acceptance criteria, functional specifications, process diagrams, and related supporting materials.
• Collaborate closely with product owners and development teams during software creation and rollout.
• Facilitate Agile ceremonies, including sprint planning, backlog grooming, and daily stand-ups.
• Support change management activities, conduct impact assessments, and help prepare for operational readiness.
• Partner with UX/UI designers, developers, testers, DevOps, and system architects to ensure alignment and quality.
• Contribute to testing processes by reviewing test cases, aiding defect triages, and addressing queries.
• Manage identification and tracking of risks, dependencies, and technical restrictions throughout project delivery.
• Utilize data analysis to assist decision-making, ensure requirement accuracy, and identify enhancement opportunities.

Experience Requirements

• Between 1.5 and 5 years as a Business Analyst in software delivery or technology-driven environments.
• Proven expertise in gathering requirements and managing stakeholder expectations.
• Experience operating within Agile (Scrum or Kanban) and Waterfall project methodologies.
• Skilled in authoring clear user stories and functional requirement documents.
• Familiar with tools like JIRA, Confluence, Visio or equivalents.
• Understanding of APIs, database systems, and integrating complex systems.
• Strong SQL capability with experience analysing trends and ensuring data integrity.
• History of collaborating effectively with diverse technical teams.

Preferred Qualifications

• Background in business change projects or transformation initiatives.
• Experience working in public sector or regulated industries.
• Knowledge of BPMN, UML, Design Thinking, or structured solution design methods.
• Exposure to platforms like Azure, AWS, Salesforce, or cutting-edge technologies including Generative AI.
• Understanding of UX design principles and proficiency with wireframing tools such as Figma or Balsamiq.
• Professional certifications related to Business Analysis.

Security Clearance

This position requires candidates to successfully complete Baseline Personnel Security Standard (BPSS) and Security Check (SC) clearance. Applicants must have a continuous UK address history of at least five years without any period exceeding 30 consecutive days abroad.

What’s Offered

• A competitive salary and benefits package.
• Hybrid work arrangement with three days on-site at Newcastle location.
• Participation in large-scale technological transformation projects.
• Access to ongoing training, professional development, and a global expert network.
• A supportive, inclusive workplace culture fostering career growth.