Job description

Company Overview

Homeaglow is a technology startup specializing in home cleaning services through a platform-based booking system. Established in 2016, the company operates across 50 U.S. markets, handling around 15,000 cleaning jobs weekly, and is both profitable and expanding. Its mission is to enhance lives by providing the most efficient home services platform.

About the Team

The Strategy & Analytics team focuses on systematically enhancing customer and service provider experiences while boosting operational efficiency. They support over 500 contractors across Growth and Customer Care divisions and serve as the key source for analytics and related tools. Current priorities include broadening customer support channels, establishing a metrics-driven sales team, and continually testing to optimize performance. The team offers high visibility and collaboration opportunities with stakeholders in operations, product, and finance, with potential career growth into senior strategy roles or general management positions overseeing P&L.

Position Overview

We are seeking a Strategy Manager to join the Strategy & Analytics team to lead new analytics-driven projects within the Operations function.

Key Responsibilities

Design and execute experiments to implement new Operations strategies that deliver business value, including developing playbooks, training teams, and measuring results for statistical significance and ROI. Example projects include testing new live chat features or re-engagement initiatives with inactive customers or cleaners.
Collaborate with data analysts to develop KPI dashboards and reports for new and ongoing Operations programs using SQL, Tableau, and spreadsheet tools; manage weekly reporting to the COO and senior management.

Candidate Profile

1-3 years of experience in a technology or consulting firm, with a degree from a leading university in a quantitative discipline such as engineering, business, economics, or mathematics.
Proficiency in retrieving data with SQL and strong skills in Excel/Google Sheets; willingness to learn visualization platforms such as Metabase, Power BI, Looker, or Tableau.
A natural analytical curiosity to solve problems and uncover opportunities using data.
Comfortable navigating ambiguity and rapid change inherent in startup environments.
Basic understanding of statistics and experimental design.
Strong problem-solving capabilities and excellent communication skills, with experience managing projects autonomously.

Additional Information

Work schedule is flexible but requires partial overlap with US Central Time Zone hours.
Ideal for candidates who thrive in fast-paced technology startups.

Compensation and Benefits

Competitive base salary starting at $120,000 annually, plus bonuses and equity.
Fully remote work setup with occasional travel (1-3 weeks yearly) to in-person meetings.
Opportunities for rapid career advancement.
Unlimited paid time off.

Strategy Manager