Sales Development Representative

Company Overview

Docusign is a leading global company that revolutionizes agreement processes. Serving over 1.5 million customers and more than a billion users across 180+ countries, Docusign's solutions expedite business workflows and simplify lives. Their Intelligent Agreement Management platform unlocks vital business data trapped in documents, which traditionally remain disconnected from core business systems, causing loss of resources and opportunities. This platform facilitates seamless creation, execution, and management of agreements, leveraging the expertise of the foremost provider in e-signature and contract lifecycle management (CLM).

Role Overview

The Sales Development Representative will be instrumental in qualifying inbound leads by engaging potential customers with targeted questions to identify strong sales opportunities. The role emphasizes strategic selling and account research, offering comprehensive training. You will collaborate closely with a dedicated team that values hard work and celebrates achievements, gaining exposure to a fast-growing SaaS environment. Reporting directly to the Sales Development Manager, this individual contributor position is vital for feeding qualified leads to Account Executives.

Key Responsibilities

• Handle a substantial volume of inbound leads, assess their purchasing potential, and forward promising prospects to Sales Account Executives.
• Communicate information about Docusign’s offerings while probing into prospects' business needs.
• Arrange meetings between prospects and Account Executives to advance sales opportunities.
• Maintain accurate and up-to-date prospect records within the CRM system.

Work Arrangement

This role operates on a hybrid model requiring employees to work at least two days per week from the office. Although designation preferences exist, Docusign reserves the right to modify job location assignments based on organizational needs and compliance with local regulations.

Qualifications and Preferred Attributes

• A bachelor’s degree or an equivalent tertiary qualification is required.
• Minimum of one year of experience in sales or customer service roles.
• Outstanding communication skills combined with strong motivation, resilience, and humility.
• A curious mindset with the capability to gather insights and devise action plans aligning business needs to solutions.
• Skills in multi-tasking, prioritization, initiative-taking, and effective time management.

Company Culture and Values

Docusign fosters an inclusive environment where trust, honesty, and equity are core. The organization is dedicated to ensuring equal opportunities for all team members, promoting open dialogue, meaningful relationships, and impactful work that improves the world. Employees take pride in contributing to Docusign’s mission of creating a better future for customers and communities alike.

Accommodation Information

The company is committed to providing reasonable accommodations for qualified individuals with disabilities or religious needs during the hiring process. Candidates requiring assistance may contact the company directly for support.