Manager

Team Leadership and Employee Supervision

Manage a diverse team consisting of recruiters, client coordinators, HR personnel, receptionists, and administrative staff. Assign daily tasks, facilitate morning briefings, and oversee employee productivity levels. Provide training to newly onboarded employees and address any internal workplace conflicts with professionalism. Conduct periodic evaluations to review staff performance.

Office Management and Administration

Oversee the seamless functioning of day-to-day office operations, including attendance monitoring, upholding office discipline, leave approval verification, and supervising housekeeping and maintenance activities. Ensure all office equipment is maintained and operates efficiently.

Reporting Responsibilities

Generate and submit various reports to support operational transparency and decision-making. These include daily recruitment updates, client requirement statuses, interview progress reports, mobilization statistics, pending documentation lists, weekly performance summaries, and monthly business overviews.

Managerial Authority

Possess the authority to distribute work among team members, approve routine leaves per company guidelines, conduct hiring interviews for internal positions, escalate disciplinary issues to senior management, and engage directly with clients on operational concerns.

Skill Set and Qualifications

• Strong leadership qualities and team management capabilities
• Expertise in overseas recruitment processes
• Exceptional communication and client relationship skills
• Effective problem-solving and decision-making abilities
• Proficient negotiation and time management skills
• Hands-on experience with Microsoft Excel, Word, Outlook, and recruitment-related software tools
• Competence in preparing reports and analyzing data

Organizational Hierarchy

Directly reports to the Director or Managing Director. Supervises recruitment and client coordination teams, HR staff, receptionists, and administrative support personnel.