Enterprise Account Executive, APAC

About Cresta

Cresta leverages AI technology to transform customer experiences into powerful competitive advantages. Its unified AI platform includes conversational AI agents, real-time support for human agents, and detailed conversation analytics to boost revenue and operational efficiency across multiple communication channels. Major clients like United Airlines, Cox Communications, and Marriott utilize Cresta’s solutions daily.

Originating from Stanford AI Lab, Cresta has raised over $270 million from top investors such as a16z, Greylock, and Sequoia. The company is led by industry AI pioneers, including CEO Ping Wu, who formerly helmed Google's Contact Center AI and Vertex AI initiatives. Cresta is at the forefront of applying AI to reshape how businesses and customers interact worldwide.

Position Overview

The founding Enterprise Account Executive in APAC will engage with large Fortune 1000 corporations, spearheading strategic deals that will significantly influence company growth. This role involves identifying how Cresta’s AI platform can generate substantial value for clients, nurturing executive-level relationships, and promoting advanced AI solutions. It offers a unique chance to help define sales strategies, contribute to regional expansion, and establish Cresta’s presence in APAC, starting with Australia.

This dynamic and visible position suits individuals excelling in fast-paced startup environments who are passionate about applying innovative AI technologies to solve practical business problems. The role entails shaping sales approaches, impacting cross-departmental priorities, and fostering a high-performance, customer-focused sales culture.

Key Responsibilities

• Lead the entire sales lifecycle while cultivating and managing relationships with vital decision-makers and executives.
• Navigate complex sales cycles from initial outreach to deal closure.
• Identify potential clients, create tailored product presentations and business cases, develop proposals, negotiate terms, and finalize contracts.
• Gain comprehensive knowledge of Cresta's products, the contact center industry, competitive advantages, and client requirements.
• Collaborate intimately with Product, Marketing, Customer Success, and Engineering teams to ensure excellent customer experiences.
• Consistently meet and strive to exceed sales targets.

Qualifications

• At least 5 years of enterprise-level SaaS sales experience with a proven history of meeting sales goals.
• Proficient in negotiating, structuring, and executing complex enterprise agreements.
• Experienced in leading cross-functional teams during major deal processes.
• Capable of clearly conveying contractual, technical, and financial benefits to clients, including C-level executives.
• Exceptional communication and presentation skills with experience addressing C-level audiences.
• Availability to be present in Melbourne frequently and on short notice, including domestic and international travel up to approximately 25% of the time.

Benefits & Compensation

• Comprehensive medical benefits tailored to various life stages.
• Flexible vacation policies supporting a balanced work-life environment.
• Paid parental leave to assist employees and their families.

Cresta offers competitive, location-adjusted base salaries, supplemented with equity and an inclusive benefits package. Compensation is performance-based with the opportunity to earn beyond target goals when exceeding expectations.

Additional Information

Cresta maintains strict recruitment authenticity standards to prevent impersonation scams. All official hiring communications come from the @cresta.ai domain; candidates should disregard suspicious messages originating elsewhere. Verification requests can be directed to [email protected].