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Customer Support Executive
Delhi-NCR, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Cualquier
- Salario
- INR 15,000 – INR 18,000 / month
- Vacantes
- 50
- Al corriente
- Hace 16 horas
- Modo de trabajo
- En la oficina
- Educación
- Graduado
- Elegibilidad
- Applicants must have completed graduation. Freshers are encouraged to apply and should be ready for immediate joining.
- Reanudar
- Se requiere solicitud
Descripción del trabajo
Job Overview
This role requires exceptional communication skills to effectively interact with customers through phone, email, or live chat, ensuring their concerns are clearly understood and resolved efficiently. The position involves handling both inbound and outbound customer communications.
Key Responsibilities
- Engage with customers patiently and clearly to address their inquiries and issues.
- Troubleshoot and resolve customer problems swiftly maintaining high satisfaction levels.
- Exhibit empathy when interacting with frustrated or uncertain customers to foster positive experiences.
- Maintain comprehensive knowledge of company products or services to provide accurate information.
- Work collaboratively within the support team and adapt effectively to evolving tools, processes, or customer requirements.
Work Conditions and Additional Details
- Position requires full-time work from office premises.
- Fluency in English and Hindi is essential for effective communication.
- Immediate joining preferred.
- More than 50 vacancies are available.
- Open to recent graduates and freshers.