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Customer Support Executive
Bengaluru, Karnataka, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Cualquier
- Salario
- INR 180,000 – INR 240,000 / year
- Vacantes
- 1
- Al corriente
- Hace 3 horas
- Modo de trabajo
- En la oficina
- Educación
- Any Graduate
- Elegibilidad
- Any Graduate
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
About the Company
Zeitgeist Retail Pvt. Ltd (ZRPL) is a prominent Indian online retailer specializing in Consumer Electronics. Recognized by many top brands, it offers comprehensive E-Commerce Services across the value chain.
Job Responsibilities
- Handle customer inquiries received through phone calls, emails, and chat platforms.
- Address and resolve customer concerns efficiently, demonstrating empathy and accuracy.
- Work collaboratively with internal teams to enhance operational processes.
- Strive to maintain a high Net Promoter Score (NPS) by ensuring outstanding communication with customers.
Perks and Benefits
- Provident Fund
- Health Insurance