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Customer Care Executive
Bengaluru, Karnataka, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Cualquier
- Salario
- INR 16,000 – INR 20,000 / month
- Vacantes
- 1
- Al corriente
- Hace 12 horas
- Modo de trabajo
- En la oficina
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Job Role Overview
Join Harmovia in Bengaluru as a Customer Care Executive focused on providing an exceptional digital banking experience. You will connect with designated customers, engaging in conversations predominantly in Kannada, Telugu, and Tamil to ensure effective communication and support.
Key Duties and Responsibilities
- Engage with assigned clientele following prescribed communication guidelines.
- Deliver superior service that enhances the digital banking user experience.
- Identify and understand customer needs to suggest the most fitting banking products.
- Manage both incoming and outgoing phone interactions adhering to quality benchmarks.
- Address and resolve customer inquiries efficiently within set timeframes.
Additional Information
The role requires proficiency in Kannada, Telugu, and Tamil languages for customer interactions.
Habilidades
Work styles they’re looking for
Comunicación con el cliente