Bell Attendant

About the Role

Embrace the opportunity to be a key part of the hospitality team at Marriott International in Sydney as a Bell Attendant. You will be the face that warmly welcomes every guest, ensuring a comfortable and smooth arrival and departure experience. This full-time position is designed for passionate individuals eager to deliver memorable service and uphold the highest standards of hospitality.

Key Responsibilities

• Cordially greet guests as they arrive and accompany them to their rooms or suites, introducing key amenities and room features.
• Assist in managing guest luggage, from carrying items to storage and retrieval tasks, while maintaining utmost care.
• Assist visitors and guests with entering and leaving the property, providing help with doors and navigation.
• Furnish information on hotel services, facilities, and operating hours, as well as local attractions and activities.
• Help guests in and out of vehicles, manage luggage loading and unloading, and organize transportation requests, including advance bookings.
• Explain parking arrangements, uphold safety procedures, and alert management to unusual or unsafe situations within the premises.
• Comply with all company policies, maintain a polished and professional appearance, and safeguard guest privacy and proprietary information.
• Consistently maintain positivity and team spirit, striving to fulfill all guests’ unique needs, including support for those with disabilities.
• Operate telephones and communicate using clear, professional language while following proper etiquette.
• Complete physical tasks such as lifting/changing objects up to 50 pounds (or more with assistance), moving swiftly as needed, and enduring prolonged standing or walking shifts.
• Participate in quality assurance programs and uphold safety and sanitation standards on-site.
• Undertake any additional job-related duties as assigned by supervisors.
• Possession of a valid full NSW driver's license is mandatory.

Additional Requirements

• Strong dedication to outstanding customer service and enjoyment of teamwork.
• Legal entitlement to work in Australia is essential.
• Ability to communicate empathetically and effectively.
• Enthusiasm to make a positive impact and a genuine passion for hospitality excellence.

Perks & Benefits

• Collaborative and supportive work colleagues.
• Inspiring and empowering leadership team.
• Exclusive discounts on rooms and dining at Marriott properties worldwide.
• Global recognition programs and employee rewards.
• Comprehensive wellbeing and mindfulness initiatives.

Equal Opportunity Statement

Marriott International is deeply committed to fostering diversity and inclusion. Everyone is welcome to apply, and all individuals are respected and celebrated for their unique backgrounds and experiences. We do not tolerate discrimination on any protected grounds and continually strive to support our associates’ personal and professional growth.

Company Culture

Working at Marriott is more than a job—it’s a chance to grow, connect, and be part of a respected global brand. Enjoy a workspace that prioritizes holistic well-being, ongoing training, development opportunities, and an environment that celebrates camaraderie and recognition.