Academic Counselor

Job Overview

We seek an enthusiastic and goal-driven Academic Counselor to assist students in selecting appropriate courses and exploring career options by providing expert guidance. The candidate should excel in communication and possess a strong interest in both counseling and sales.

Key Responsibilities

• Engage with students through calls, chats, emails, and in-person meetings.
• Assess students' requirements to recommend relevant courses and programs.
• Convert prospective inquiries into confirmed admissions via persistent follow-ups.
• Keep an organized database of leads and monitor their progress.
• Offer precise details about courses, fees, and future career opportunities.
• Address objections and resolve student questions efficiently.
• Collaborate with internal departments to ensure smooth admission procedures.
• Meet monthly and quarterly admission targets.

Required Skills

• Outstanding written and verbal communication abilities.
• Strong persuasion and negotiation skills.
• Basic proficiency with MS Excel and customer relationship management (CRM) software.
• Capability to perform well under pressure and meet targets.
• Excellent interpersonal skills to build and maintain relationships.

Qualifications

• Graduate in any discipline, preferably Education or Psychology.
• Fresh graduates with solid communication capabilities are welcome.
• Prior exposure to EdTech, counseling, or sales sectors is advantageous.

Personal Attributes

• Self-driven and focused on achieving goals.
• Possesses a positive outlook and adept at problem-solving.
• Competent in managing multiple students at once.

Perks & Benefits

• Incentives linked to individual performance.
• Opportunities for career progression within the EdTech field.
• Access to training and professional development support.