Senior Director, Facilities Management

Company Overview

Dexterra Group is a rapidly expanding, financially robust publicly traded company (TSX:DXT) with extensive operations across North America. With a rich heritage spanning over 75 years, Dexterra is dedicated to managing and creating built environments that significantly contribute to the economy and local communities. The company fosters a culture focused on stability, diversity, inclusion, employee recognition, and work-life balance.

Role Summary

The Senior Director, Facilities Management, is a newly established leadership role aimed at expanding Dexterra's facilities management leadership capacity. This position plays a critical part in guiding a sizable facilities management portfolio, facilitating business growth, mentoring future leaders, enhancing client relationships, and shaping the long-term strategy and success of the business.

Key Responsibilities

• Provide leadership and operational oversight for a major facilities management portfolio.
• Drive excellence in service quality, customer satisfaction, and overall business performance.
• Lead strategic planning initiatives aligning operations with company goals.
• Identify and implement improvements to increase efficiency and client value.
• Support revenue growth through client retention, expanding services, and new business development.
• Maintain strong client relationships and act as a trusted advisor.
• Participate in bid strategies, contract negotiations, pricing, and proposal creation.
• Mentor and develop operational leaders, fostering leadership capacity and succession planning.
• Ensure financial accountability including budgeting, forecasting, and profitability.
• Promote continuous improvement and innovation to enhance service delivery and operational efficiency.

Qualifications

• Post-secondary education in Business or a related discipline.
• Extensive leadership experience in Facilities Management or integrated facilities services.
• Track record of P&L responsibility and managing large-scale, complex operations.
• Strong strategic planning, business development, and commercial skills.
• Proven ability to build and mentor effective teams.
• Excellent communication, presentation, and stakeholder engagement capabilities.
• Strong analytical, problem-solving, and decision-making skills.

Additional Information

• Opportunity to work in a critical and growing industry.
• Benefit from an award-winning safety culture.
• Collaborative and supportive team environment with growth opportunities.
• Employee referral program available.
• Company recognized as a Great Place to Work for 2025-2026.

Dexterra values diversity and inclusion, welcoming applicants of all backgrounds and providing accommodations upon request throughout the hiring process. Note that recruitment agency applications are not accepted. Only selected candidates will be contacted.