- Experience
- 1+ yrs
- Salary
- —
- Openings
- 6
- Posted
- vor 4 Stunden
- Work mode
- In office
- Education
- Grade 12 with five credits including Mathematics and English; Diploma in Records Management or Library Studies
- Eligibility
- Candidates who meet the stated qualifications and competencies are invited to apply. The Zambia Revenue Authority is an equal opportunity employer valuing integrity during recruitment. Applicants should only apply for up to two positions and submit all required documentation as specified.
- Resume
- Required to apply
Job description
Position Overview
We are seeking six motivated and results-driven Registry Clerks to join our team, focused on enhancing revenue collection and tax compliance while adapting to a dynamic professional environment. In this role, you will report to the Registry Supervisor and be responsible for efficiently managing and updating confidential staff files, ensuring timely access and security.
Key Responsibilities
- Safely maintaining taxpayers' and administrative records in filing cabinets, monitoring their movement responsibly.
- Opening, sorting, and classifying new files according to the filing index system.
- Filing correspondence and indexing taxpayer files promptly.
- Appraising files following the records lifecycle using proper documented transmittal lists.
- Helping identify and resolve workflow challenges within the registry under supervision.
- Managing issuance and receipt of files to authorized users from Central Registry.
- Ensuring strict security of the Registry, limiting access appropriately.
- Managing incoming and outgoing mail with correct registers to prevent delays or misdirection.
- Maintaining professional and cooperative relationships with colleagues, superiors, and records users.
- Handling confidential records with the utmost discretion.
- Sorting, collating, and assembling duplicated documents as per instructions for photocopying and binding.
- Operating office equipment such as photocopiers, detachers, book binders, and trimmers.
Minimum Qualifications
- Grade 12 School Certificate or equivalent General Certificate of Education with at least five credits, including Mathematics and English.
- Diploma in Records Management or Library Studies.
- Additional certification in Information Technology or Management/Business studies is advantageous.
- At least one year of relevant post-qualification experience in a records management environment.
Preferred Skills and Attributes
- Strong client and customer service orientation.
- Excellent interpersonal communication skills.
- Good organizational and personal management abilities.
- Proactive attitude and ability to meet deadlines.
- Familiarity with registry filing, retrieval, and tracking systems.
Application Instructions
Candidates matching these requirements should submit an application letter, detailed CV including current residence, contact information, and three referees with contact details. All documents should be scanned and submitted as a single file clearly stating your full name and the applied position. Attach valid copies of professional qualifications consolidated in one file.
Applications must be emailed to [email protected] no later than Monday, 17th June 2025. Only applicants applying for no more than two positions are eligible. The Zambia Revenue Authority is an equal opportunity employer and expects honesty during the recruitment process.
Contact
The Director, Human Resource
Zambia Revenue Authority
P.O. Box 35710
Lusaka