Program Manager, Talent Operations

About the Role

Join Audible's Talent Operations & Programs team as a Program Manager responsible for independently leading and managing initiatives and programs from inception through execution. This role focuses on driving operational enhancements, process optimization, system upgrades, and change management activities. You'll build collaborative relationships with recruiting, HR, and business partners while spearheading the global mobility and contingent workforce programs, including providing strategic advice on workforce planning and ensuring effective adoption of vendor management systems.

Key Responsibilities

• Develop and maintain comprehensive project documentation such as workflows, use cases, and standard operating procedures independently.
• Lead tool and process implementations, facilitating user acceptance testing and preparing detailed training resources.
• Monitor project milestones, assess potential risks proactively, and provide regular status updates to both stakeholders and leadership.
• Manage change initiatives by creating clear communication plans, developing training materials, and tracking user adoption.
• Collaborate across teams to define project requirements, incorporate feedback, and achieve consensus on implemented solutions.
• Serve as the primary contact for contingent workforce programs, offering guidance to managers about engagement strategies, compliance, and best practices.
• Support and enhance global mobility operations and the continuous improvement of vendor management systems.

Qualifications

• At least 3 years of experience in program or project management.
• Proven ability to work effectively with both technical and non-technical cross-functional teams.
• Skilled in leveraging data and metrics to initiate and measure improvements.
• Four or more years of experience leading process improvement initiatives.
• Expertise in managing multiple competing priorities concurrently.
• Experience independently managing projects from start to finish.

Preferred Experience

• More than four years of experience in Recruiting or Human Resources.
• Background in change management or organizational transformation initiatives.
• Familiarity with contingent workforce programs, vendor management systems, immigration, relocation support, or workforce planning.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication capabilities.
• Demonstrated ability to influence stakeholders without direct authority.
• Experience administering programs across multiple countries or regions, including adapting to regional compliance and process variations.

Additional Information

Audible is committed to equal opportunity employment without bias toward veteran status, disability, or any other legally protected categories. The inclusive culture encourages delivering outstanding results for customers. Workplace accommodations during recruitment and hiring processes are available upon request.

The annual salary range for this role in Seattle, WA, is between 82,700 and 129,800 USD. Compensation also includes sign-on bonuses and restricted stock units. Audible provides comprehensive benefits such as medical, dental, vision insurance, life and disability plans, employee assistance programs, mental health support, flexible spending accounts, family benefits like adoption and surrogacy reimbursement, 401(k) matching, paid leave, and parental leave.