Night Porter

About The Hardiman Hotel

Situated in Galway's Eyre Square since 1852, The Hardiman Hotel is renowned for its welcoming atmosphere and commitment to exceptional standards. We are currently seeking a Night Porter to become part of our skilled team, playing a crucial role in maintaining a secure and inviting environment for our guests throughout the night.

Key Responsibilities

• Manage reception tasks including guest check-ins and check-outs as well as conducting night audits.
• Maintain the hotel's safety and cleanliness by performing regular inspections.
• Support night-time operations such as assisting with bar services, room service, and basic food preparation.
• Prepare and organize conference rooms and public spaces for upcoming events.
• Address guest requests promptly and professionally, ensuring excellent service.
• Report any maintenance problems and handle lost and found items efficiently.
• Provide valet parking services when necessary.

Requirements

• Minimum of one year experience in a comparable role within hospitality.
• Excellent communication abilities combined with strong customer service skills.
• Proven experience managing guest interactions and working during overnight shifts.
• Possession of a full clean driving licence is preferred but not mandatory.