Mortgage Loan Processor

About Texana Bank

Established in 1914 in Linden, Texas, Texana Bank has proven its resilience and dedication to serving the community for more than a century. Currently, the bank operates four full-service branches across East Texas and two additional branches in Arkansas, along with multiple mortgage offices to better assist clients. Texana Bank prides itself on personalized service and having knowledgeable staff committed to helping customers achieve their financial goals.

Role Overview

The Mortgage Loan Processor is a full-time, hourly non-exempt position within the Mortgage Operations department reporting to the Mortgage Processing Manager. This role involves evaluating potential borrowers by carefully reviewing their applications, conducting credit background checks, and conducting interviews to determine eligibility for loans or mortgages.

Key Responsibilities

• Identify customer requirements, explore loan options, and recommend suitable loan products while ensuring application files are complete and accurate.
• Validate the accuracy of data entered into the system and assess file eligibility for various loan programs.
• Review essential documentation such as income, asset records, credit reports, verification letters, appraisals, and preliminary title reports.
• Maintain consistent communication with clients to obtain additional paperwork or clarify important points.
• Provide timely status updates to loan officers, borrowers, and agents involved in the process.
• Stay current with lending practices and financial service developments.
• Manage the submission process for underwriting, including documentation collection and fulfillment of closing and funding criteria. Coordinate loan closing procedures when necessary.
• Ensure timely file submissions in accordance with company standards and conduct pre-audit reviews of closing documents like HUD-1, resolving any discrepancies with loan officers and title companies before closing.
• Organize workflow to prioritize time-sensitive files effectively.
• Ensure compliance with all applicable regulatory standards, guidelines, and laws at federal and state levels.
• Build and maintain trust with customers, reinforcing their loyalty to the bank.
• Protect the confidentiality of all bank and customer information.
• Perform any additional duties as requested by management.

Preferred Qualifications

• At least 5 years of experience processing conventional, VA, and FHA loans.
• Experience with Encompass loan origination software is desirable.

Requirements

• Must have in-depth knowledge of post-TRID (TILA-RESPA Integrated Disclosure) regulations.
• Familiarity with both direct and indirect lending procedures.
• Comprehensive understanding of relevant mortgage rules and regulatory requirements.
• Strong organizational skills and keen attention to detail.
• Excellent communication and sales abilities.

Additional Information

Texana Bank is committed to equal opportunity employment and ensures applicants are considered fairly without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristics.

Work Location

1680 Keller Parkway, Keller, Texas 76248

Compensation

Salary range for this position is $26.44 to $36.05 per hour.