Engagement Manager - AI Real Estate Platforms

About the Role

Our client is a Series E funded company specializing in AI-driven B2B software for the real estate industry. They are expanding their team by hiring Engagement Managers & Leads for Future Platforms focused on Housing. This is a high-visibility, foundational position critical to launching one of the company's most significant AI products.

Key Responsibilities

• Lead end-to-end customer deployment processes, from initial scoping to implementation and ongoing post-launch support.
• Serve as the liaison between clients and internal teams, effectively translating client requirements into clear product specifications.
• Create and enhance operational playbooks designed to facilitate rapid scaling and growth.
• Handle complex enterprise client engagements and coordinate alignment among senior stakeholders.
• Collaborate closely with leadership teams to influence product strategy and post-sales activities.

Required Qualifications and Experience

• Between 4 to 6 years of professional experience, preferably 3–5 or 5–8 years, in management consulting or client-facing strategy/operations roles within high-growth startups.
• Proven success leading complex implementations of enterprise software solutions.
• Demonstrated ability to develop processes and systems from the ground up.
• Strong product intuition with the skill to convert customer needs into actionable insights.
• High level of autonomy, sound decision-making ability, and capacity to thrive in ambiguous, fast-paced environments.
• Previous startup operational or founding experience is considered an advantage.

Additional Information

This role offers a distinctive opportunity to engage in defining and scaling a groundbreaking AI platform in a rapidly evolving sector.