Cashier

Position Overview

The Cashier role is vital in delivering prompt, friendly, precise, and secure customer service. Responsibilities include processing checkout and return transactions and overseeing the Self-Checkout zone.

Key Duties

• Handle checkout and return transactions accurately and efficiently.
• Supervise and maintain the Self-Checkout area to ensure smooth operations.
• Continuously acquire product and project knowledge to assist customers and identify potential sales opportunities.
• Adhere strictly to company policies and procedures to reduce inventory shrinkage.
• For Head Cashiers: allocate cashiers' positions, facilitate price checks, approve point of sale transactions and markdowns across various service points including registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the initial point of escalation for customer concerns and support the training and coaching of front-end staff by participating in onboarding and utilizing available coaching resources.

Experience Requirement

The Head Cashier role requires a minimum of one year of prior cashier experience.