AVP, Employee Experience

Overview

This role, based in the United States, represents a strategic leadership position for an experienced Human Resources professional focused on advancing employee experience initiatives. The position harmonizes operational mastery with progressive people-focused strategies encompassing compliance, employee relations, HR technology, and total rewards management. The AVP will collaborate broadly with organizational leaders, assist managers with complex employee challenges, and oversee key HR systems and workflows. Emphasizing compliance, analytics, and innovation, this role aims to enhance the working environment and boost organizational effectiveness. It suits a collaborative leader passionate about HR technology and continuous enhancement.

Key Responsibilities

• Drive HR compliance and governance efforts, ensuring conformity with federal and state laws including EEO, FCRA, FLSA, ADA, FMLA, ADEA, among others.
• Continuously update and improve HR policies, procedures, and documentation, supporting regulatory audits and reviews.
• Act as a trusted resource for managers and employees on employee relations issues, performance management, policy clarifications, and disciplinary processes.
• Detect trends in employee relations and cooperate with organizational development teams to create proactive strategies enhancing workplace dynamics.
• Lead and provide strategic guidance to the Total Rewards function encompassing compensation, benefits, recognition, data, and HR systems strategy.
• Engage in compensation and benefits planning, manage vendor relations, and support initiatives aimed at elevating employee engagement and retention.
• Administer benefits governance including enrollment, system controls, payroll auditing, monitoring vendor files, and maintaining data integrity.
• Develop and sustain HRIS controls, reporting mechanisms, dashboards, and operational analytics to facilitate informed decisions.
• Utilize AI tools, automation, and advanced data analytics to refine HR workflows, enhance reporting, and boost efficiency.
• Lead root-cause analysis and continuous improvement efforts to tackle system, vendor, and process issues.
• Manage the Total Rewards team with effective leadership, coaching, and strategic prioritization.

Required Qualifications and Experience

• At least 5 years of professional experience in Human Resources, notably in HR compliance, employee relations, HRIS administration or related domains.
• Leadership or management experience within HR functions is highly desirable.
• A Bachelor's degree in Human Resources, Business Administration, or related fields; professional HR certifications (PHR/SPHR) are advantageous.
• In-depth knowledge of employment regulations such as EEO, FCRA, FLSA, ADA, FMLA, and ADEA.
• Practical experience with HRIS platforms like UKG or similar systems.
• Expertise in managing benefits platforms, open enrollment processes, vendor relations, and EDI/carrier file integrations.
• Familiarity with benefits governance controls, payroll reconciliation, and related compliance documentation such as SOX and ERISA.
• Advanced proficiency in Excel for building data models, dashboards, and analytical tools.
• Experience applying AI to enhance HR reporting, data analytics, and operational efficiencies.
• Meticulous attention to detail and discretion in handling confidential employee data.
• Strong communication, leadership, problem-solving, and stakeholder engagement skills.
• Ability to adapt swiftly, handle change effectively, prioritize tasks, and collaborate at all organizational levels.

Compensation and Benefits

• Competitive salary scale dependent on geographical location and candidate qualifications, segmented by zones:
• Zone 1: 111240 to 152955 USD annually
• Zone 2: 101228 to 139189 USD annually
• Zone 3: 93441 to 128482 USD annually
• Zone 4: 88992 to 122364 USD annually
• Eligibility for corporate incentive plans with potential annual bonuses ranging between 0% and 8% of qualified earnings.
• Comprehensive medical, dental, and vision insurance plans.
• Employer contributions toward retirement benefits including 401(k) plans.
• Paid time off and wellness support programs.
• Remote work flexibility and a collaborative culture emphasizing respect, inclusion, and career advancement.
• Opportunities for HR transformation leadership and expertise development in HR technology, analytics, and AI-driven workplace solutions.

Additional Information

This listing is managed by a partner company responsible for application handling and further recruitment stages. The recruitment process uses AI-enhanced matching for initial candidate review; however, final hiring decisions are made by the employer.

Data privacy is maintained in accordance with applicable laws, and AI is employed as an aid in candidate evaluation but not as a replacement for human judgment.