Assistant Store Manager - Auckland

About T2 Tea

T2 Tea is a renowned tea brand offering premium, sustainable ingredients to craft exceptional teas. Operating retail locations across Australia and New Zealand, T2 provides not just products but a rich tea experience both online and in-store. As part of LIPTON Teas and Infusions, the world’s largest tea company, T2 offers its team global growth opportunities and access to industry-leading initiatives. The company is proudly B Corp Certified and embraces an inclusive culture through diverse policies.

Role Overview

The Assistant Store Manager supports the Store Manager in the daily operations of the retail store. Responsibilities include team leadership, visual merchandising, managing deliveries and stock, and coaching staff to deliver outstanding customer service. This role involves supporting sales targets, controlling costs, training staff in product knowledge and operations, providing feedback for development, and leading the store in the manager’s absence. Working on Sundays regularly is a requirement.

Candidate Profile

• A motivated individual passionate about achieving results and confident in supporting their manager and team.
• Excellent communicator with strong organizational and time management skills.
• Previous experience as a team leader, key holder, or in management is a plus.

Benefits and Perks

• Competitive salary with opportunities to earn bonuses through performance and sales incentives.
• Employee discount of 50% plus unlimited tea consumption.
• Recognition through the "Moment Makers" program with prizes.
• One volunteer leave day annually with a purpose-driven organization.
• Inclusive workplace policies including menopause support, gender equity, equitable pay, and flexible work options such as hybrid arrangements.
• Access to an Employee Assistance Program (EAP) for support.

Application Process

T2 welcomes applications even if candidates do not meet every listed criterion but believe they fit the role well. The company values diversity and provides equal employment consideration regardless of race, color, religion, gender identity, or other protected statuses. Direct applications only; no recruiting agencies.