Accounts Receivable Analyst

Overview

We are seeking a meticulous and proactive Accounts Receivable Analyst located in the United States to join a rapidly expanding technology firm in a fully remote capacity. This opportunity involves both analytical responsibilities and customer-facing interactions to support key accounts receivable functions, contributing to robust cash flow management and strong client relations.

Key Responsibilities

• Act as the main point of contact for customer inquiries related to accounts receivable through email and telephone, responding promptly and professionally.
• Initiate proactive communications with customers regarding overdue balances while fostering positive relationships.
• Investigate and resolve issues such as billing discrepancies, payment inquiries, and account concerns to maintain accurate account records.
• Keep thorough documentation and correspondence for customer accounts within financial systems.
• Generate accounts receivable aging reports, collections updates, and cash flow visibility reports to inform leadership.
• Assist with customer onboarding tasks, including paperwork, registrations, and documentation management.
• Collaborate cross-functionally with teams such as Customer Success, Sales, Billing, Legal, and others to efficiently handle customer account requirements.
• Maintain compliance by managing accurate customer tax documentation and supporting related processes.
• Participate in month-end close activities, encompassing reconciliations, reserve analysis, and supporting financial reporting.
• Provide documentation and support for internal and external audit processes as required.
• Identify and recommend enhancements to accounts receivable procedures and customer service approaches.
• Engage in additional accounting projects and operational initiatives as needed.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related fields preferred; equivalent professional experience considered.
• 1 to 2 years of relevant experience in accounts receivable, billing, collections, or general accounting.
• Strong verbal and written communication skills for effective interaction with clients and internal teams.
• High attention to detail with excellent organizational skills and ability to manage recurring financial processes accurately.
• Capable of multitasking and prioritizing in a dynamic, fast-paced environment to meet deadlines efficiently.
• Analytical aptitude to investigate financial discrepancies and develop solutions.
• Comfortable adapting to and working with financial software systems and new technology platforms.
• Understanding of accounting principles, including general ledger operations, reconciliations, debits, and credits.
• Prior experience with accounts receivable processes, collections, or subscription billing is advantageous.
• Familiarity with ERP/accounting platforms such as NetSuite is a plus.
• Background in B2B or SaaS industry environments is preferred.

Compensation and Benefits

• An annual salary close to $55,000, adjusted according to experience, skills, and qualifications.
• Fully remote work setup exclusively for US-based employees.
• Comprehensive medical, dental, and vision insurance coverage.
• Access to Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) retirement savings plan.
• Flexible paid time off policy.
• Technology stipend to support remote work requirements.
• Opportunities for career advancement within a fast-growing company.
• Chance to contribute to impactful software solutions critical to company operations.

Additional Information

This role involves joining a growth-oriented technology firm remotely while collaborating with cross-functional teams to maintain and improve accounts receivable efficiency and customer satisfaction. Applicants must be US-based.

Note: Data privacy and AI support systems are implemented in the hiring process to ensure fair, objective evaluation and security of candidate information.