IT Support Specialist

Overview

This role involves delivering technical support by addressing hardware and software issues, ensuring smooth operation of computer systems and networks.

Key Responsibilities

• Respond to user questions, technical issues, and service inquiries promptly.
• Troubleshoot and resolve problems involving hardware and software.
• Install, set up, and maintain computers, networks, and peripheral devices.
• Offer technical assistance both remotely and on-site as needed.
• Record and monitor reported user issues and their solutions.
• Advise users on best practices and IT usage guidelines.
• Work collaboratively with IT teams to roll out updates and enhancements.
• Support procurement and configuration of IT equipment.

Application Details

Candidates are required to provide their personal details including name, contact information, year of birth, highest educational qualification (options: Secondary, Diploma, Degree), residency status (Singaporean, Singapore Permanent Resident, Pass Holder, Foreigner), and submit a CV. Applicants consent to be contacted by the company and its authorized affiliates for recruitment purposes through various communication methods.

Job Information

• Category: Information Technology
• Employment Type: Full Time or Part Time
• Location: Singapore