Facilities Coordinator

About Us

Mainstreet Credit Union is a thriving financial institution with 10 branches across Southwestern Ontario, dedicated to delivering exceptional financial services to our members who are also shareholders. Our leadership philosophy centers on excellence and team growth, enabling us to offer tailored investment, credit, and banking solutions.

Why Work With Us?

We invest in our people and members by fostering exceptional service, advice, and positive impacts in the community. Our core values include providing personalized, supported, well-known, and easy banking experiences.

Compensation and Location

• Annual salary ranges from $63,703 to $79,628, depending on experience.
• Eligibility for a discretionary annual performance bonus.
• Hybrid work option with weekly in-office presence at administration offices in Strathroy or Sarnia.
• Regular travel between branches is required; candidates must have reliable transportation and a valid driver's license to meet operational needs.

Key Responsibilities

• Manage building maintenance requests, including HVAC, lighting, plumbing, and repairs, ensuring prompt resolution.
• Plan and coordinate regular maintenance tasks and preventive programs in collaboration with vendors and internal teams to maintain operational, safe, and efficient facilities.
• Maintain detailed records of maintenance activities, vendor services, and work orders for accountability and compliance.
• Support vendor management by sourcing, scheduling, and monitoring services such as cleaning, security, snow removal, construction, and repairs.
• Assist with space planning, office moves, and minor renovation projects minimizing business disruptions.
• Procure facilities and IT-related materials and supplies, managing vendor selection, quotations, and purchase requests.
• Provide front-line IT support by resolving common technology issues with workstations, printers, and mobile devices, escalating complex problems appropriately.
• Assist in routine IT maintenance, including system updates and equipment installations across multiple locations.
• Support and monitor security systems such as access control, video surveillance, and alarm systems.
• Contribute to initiatives aimed at improving operational efficiency and supporting workplace and infrastructure enhancements.

Qualifications

• Post-secondary education in Facilities Management, Property Management, or related field; IT knowledge is an asset.
• At least 2-3 years’ experience in facilities coordination or building operations with proven vendor and maintenance management.
• Basic IT support skills, particularly troubleshooting hardware and software issues.
• Experience with help desk ticketing systems and computerized maintenance management systems (CMMS) is advantageous.
• Strong organizational skills, able to juggle multiple priorities in a dynamic environment.
• Excellent communication and coordination abilities with internal and external contacts.
• Knowledge of building systems and security infrastructure is preferred.
• Valid driver’s license and willingness to travel between locations as required.
• Flexibility to occasionally work evenings or weekends for scheduled maintenance or emergencies.

Our Commitment

Mainstreet Credit Union champions diversity, equity, and inclusion, promoting a culture where all individuals feel valued and supported. We provide accommodations throughout the hiring process upon request and welcome applications from all backgrounds.