المسمى الوظيفي

Overview

Altruist Technologies Private Limited is seeking confident and dynamic individuals for the role of Phone Banking Officers. This position provides a valuable chance to develop a career in the banking industry by acquiring extensive customer service and sales experience with a renowned private bank.

Primary Responsibilities

Communicate effectively with customers via phone calls to establish and nurture strong relationships.
Actively promote and upsell various banking products and services to customers.
Address customer inquiries and resolve issues with precise and timely solutions.
Maintain high customer satisfaction and ensure quality service standards.
Meet and exceed assigned sales targets to earn additional performance incentives.

Eligibility Requirements

Open to fresh graduates and undergraduates with 6 to 9 months of relevant experience.
Applicants must be up to 30 years of age.

Skills Needed

Proficient communication skills in both English and Hindi.
Customer-centric mindset with strong sales and persuasion abilities.
Positive attitude and eagerness to learn.

Compensation and Benefits

Starting salary of ₹17,500 per month for fresh candidates and ₹18,500 per month for those with experience.
Appealing performance-linked incentives beyond the base salary.
Work shifts scheduled between 8:00 AM and 8:00 PM; female employees assigned shifts only until 7:00 PM.
Six working days per week with rotating weekly off.
Top performers may have the chance to transition into direct bank payroll roles.

Additional Information

Interested candidates can contact HR representative Sonali Upadhyay at the provided phone number for further details.

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