Release Analyst

About the Role

As a Release Analyst at Johnson Matthey, you will contribute to a globally respected leader in platinum group metals with a rich legacy spanning over two centuries. Your work will support crucial global initiatives such as emission reduction, modern energy solutions, and quality of life improvements by managing the release lifecycle of vital software applications.

Job Responsibilities

• Facilitate the planning, coordination, and execution of releases across SAP and other enterprise systems covering development, testing, and production phases; maintain detailed release timelines, calendars, deployment schedules, and implementation checklists.
• Oversee release activities by collaborating with technical teams, business stakeholders, and external suppliers, contributing to the evolution of an internal release management service.
• Work closely with Change Management teams to ensure that all releases adhere to organizational protocols, audit requirements, and ITIL best practices.
• Confirm release readiness by verifying approvals, comprehensive testing, documentation completeness, support frameworks, deployment plans, and rollback strategies prior to implementation.
• Monitor the execution of releases, proactively addressing risks, issues, and interdependencies, escalating concerns as needed, and aiding in incident resolution during deployment windows.
• Keep release documentation, communication updates, performance metrics, and reports current while assisting with post-release reviews and continuous improvement projects.
• Promote the creation of standardized release management processes, governance frameworks, reporting mechanisms, and identify automation opportunities across company platforms.

Required Skills and Experience

• Solid understanding of release management workflows in complex IT environments, with practical experience coordinating multi-team and multi-application releases preferred.
• Familiarity with ITIL practices, especially in Release, Change, Incident, and Problem Management, along with experience in formal Change Management and Change Advisory Board (CAB) governance.
• Proficiency with IT Service Management (ITSM) tools such as BMC Helix for managing change requests, release records, approvals, incidents, and workflow management.
• Knowledge of software development life cycle methodologies including Agile, Waterfall, and hybrid models, enabling assessment of release readiness, dependencies, and rollback plans.
• Experience managing release schedules, deployment plans, documentation, and checklists.
• Excellent stakeholder communication skills, both verbal and written in English, with ability to build strong working relationships across technical and business groups.
• Strong organizational, analytical, and multitasking capabilities with a keen eye for detail and ability to deliver quality outcomes.
• Exposure to SAP releases (ECC, S/4HANA, SAP Business Technology Platform) or related ERP systems and possession of ITIL Foundation certification (version 4 preferred) are advantages.

Benefits and Working Conditions

• Competitive and fair salary commensurate with experience and role responsibilities.
• Support for hybrid and flexible working arrangements where applicable.
• Private health insurance coverage.
• Annual discretionary bonuses and salary reviews.
• Referral bonus schemes as incentives.
• Engagement in team building events.
• Budget allocated for professional growth including certifications, e-learning courses, and conferences.
• Programs supporting psychological health and wellbeing.

Additional Information

Johnson Matthey is committed to fostering an inclusive environment that values diversity and ensures all employees feel connected and appreciated.

Applicants with accessibility needs or requiring adjustments during the recruitment process are encouraged to reach out for support. All communications are treated confidentially.

The job posting will remain open for a minimum of two weeks; early applications are encouraged.

Johnson Matthey is an equal opportunities employer welcoming applications irrespective of sex, race, disability, age, sexual orientation, marital status, pregnancy, religion, or belief.