ب
- خبرة
- أي
- مرتب
- —
- الوظائف الشاغرة
- 1
- تم النشر
- ستارة
- وضع العمل
- في المكتب
- سيرة ذاتية
- مطلوب للتقديم
مكان عملك
المسمى الوظيفي
About the Role
The Byrne Hotel Group invites applications for the position of Operations Manager, an integral member of our senior leadership team. This role suits a hospitality expert dedicated to elevating guest experiences, leading motivated teams, and ensuring operational excellence.
Primary Duties
- Oversee daily hotel operations to guarantee efficient and seamless service delivery.
- Support and mentor managers across departments including Front Office, Food & Beverage, Housekeeping, and Maintenance.
- Maintain and enhance guest satisfaction by upholding superior service quality.
- Review and manage operational budgets, performance metrics, and departmental KPIs.
- Ensure adherence to health, food, and fire safety standards alongside company policies.
- Manage workforce recruitment, training, staffing, and foster employee engagement.
- Respond professionally to guest feedback and implement necessary service enhancements.
- Collaborate with the General Manager to develop and execute strategies for operations.
- Optimize revenue generation while controlling operational expenses.
- Promote a positive, cooperative, and customer-centric work environment.
Candidate Profile
- Experience in Food & Beverage management is essential.
- Demonstrated leadership skills and team management capabilities.
- Ability to manage multiple responsibilities with a proactive, hands-on style.
- Strong motivational and leadership qualities.
- Excellent verbal and written communication skills.
Benefits
- Competitive remuneration package.
- Access to professional growth and career development opportunities.
- A positive and supportive workplace atmosphere.
- Provision of staff meals.