Data Analysis Specialist

Role Overview

This position involves delivering analytical assistance to the employee experience team, encompassing both Employee Engagement and Continuous Listening initiatives. The specialist will provide valuable data-driven insights and generate reports on various elements related to employee experience. The job ensures that all employee engagement and continuous feedback mechanisms are grounded in thorough analysis supporting HR goals and strategies. It also entails creating and sustaining KPIs and dashboards that offer nearly real-time analytical data to assist departmental decision-making.

Key Responsibilities

• Assist in implementing and strategizing Continuous Listening by integrating operational data with employee feedback to bolster HR employee experience initiatives.
• Create multiple employee engagement surveys, including the yearly Qatar Airways employee engagement and pulse surveys, facilitating management's access to insightful data.
• Collect data from diverse sources, identify inconsistencies or errors, and correct them to maintain database integrity.
• Manage and analyze data to meet business goals, providing clear, insightful visualizations based on findings.
• Analyze data trends to spot opportunities for enhancing organizational efficiency and address challenges proactively.
• Monitor KPIs and performance metrics to evaluate the success of internal initiatives.
• Conduct research on industry best practices and new trends in data management and visualization, sharing these insights with management to ensure adoption of the latest standards.
• Support initiatives such as research and diagnostics related to surveys and exit interviews to foster employee engagement and align organizational culture.
• Collect and analyze data using advanced analytics to predict long-term employee satisfaction and performance.
• Establish and uphold data quality standards to guarantee accuracy.
• Improve employee experience by analyzing behavior and feedback to customize products and services effectively.
• Perform other duties assigned by the department head relevant to the position.

About the Opportunity

Join an inspiring environment where your skills, creativity, and aspirations can flourish without limits. You will have access to extensive growth opportunities, tackling major challenges that enhance your expertise. Become part of an international community and contribute to a future full of potential and innovation, where the impossible is an opportunity.

Qualifications and Candidate Profile

• Education: High school diploma, vocational qualification, diploma, or equivalent with at least 5 years of relevant experience; or a bachelor's degree or equivalent with at least 4 years of relevant experience; or a bachelor's degree without prior experience.
• Experience with employee surveys and their associated tools and methodologies.
• Proficiency in PC use and excellent command of English.
• Strong knowledge of primary and secondary research methods.
• Ability to deliver accurate work promptly under pressure and tight deadlines, demonstrating resilience and adaptability.
• Willingness to occasionally work extended or unsocial hours to meet business demands.
• Creativity and innovative thinking skills.
• Result-oriented approach.
• Preferred qualities include familiarity with Qatar Airways products and services, strong interpersonal skills, and advanced analytical and problem-solving abilities.

About Qatar Airways Group

Starting with four aircraft, Qatar Airways has expanded into 12 businesses, exemplifying excellence and setting industry trends. The organization values bold approaches and innovation, encouraging a culture where every individual’s contribution is vital. This role offers a chance to bring forward your ambition and creativity in a globally recognized company.