Customer Care Executive

About the Role

Ugrawat Enterprises is seeking Customer Care Executives to efficiently manage customer inquiries and deliver assistance via phone calls, WhatsApp, chat, and email. This role supports a fast-growing e-commerce business and offers an excellent opportunity to develop your career.

Key Responsibilities

• Respond to customer questions in a courteous and professional manner.
• Provide help with orders, billing, returns, and refunds.
• Timely resolution of customer concerns and complaints.
• Maintain and update basic records adhering to company policies and standards.

Qualifications and Requirements

• Completed at least 12th grade education.
• Proficient communication skills in Hindi; basic English abilities are advantageous.
• Familiarity with computers at a fundamental level.
• Open to applications from both freshers and candidates with prior experience.

Additional Information

Join Ugrawat Enterprises to grow professionally within an expanding e-commerce environment.

Compensation

The monthly salary for this position ranges between 15000 and 25000 INR.