- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- منذ ساعتين
- Work mode
- In office
- Education
- Diploma in Computer Science or Information Technology
- Resume
- Required to apply
Where you'll work
Job description
Overview
Join one of Singapore's oldest and most established banks, OCBC, as we transform into a future-ready, learning-oriented financial institution. This role offers an opportunity to work with cutting-edge cloud middleware technologies, supporting and scaling key applications and infrastructure, while contributing to the bank's vision of becoming Asia’s leading sustainable financial partner.
Role Objectives
As a Cloud Middleware Support Engineer, you will be the primary point of contact for supporting and operating OCBC's cloud native infrastructure services, including OpenShift, Kafka, and Redis. Your work will enable business and technology teams to leverage the bank’s growing cloud capabilities to efficiently manage their application workloads.
Key Responsibilities
- Maintain day-to-day operations of OpenShift/Kubernetes, Redis, and Kafka from an infrastructure perspective.
- Deliver technical support across the entire OCBC Cloud Middleware service stack such as messaging applications, incident management, and service observability and recovery.
- Utilize problem-solving and troubleshooting skills to diagnose root causes and restore services efficiently.
- Conduct capacity planning and optimize resource allocation to meet demand.
- Implement security best practices, ensuring all middleware services comply with security policies.
- Provide technical advice and support to development and operations teams.
- Monitor and resolve infrastructure and application issues related to OpenShift/Kafka/Redis platforms.
- Set up and maintain monitoring and alerting systems for middleware clusters.
- Participate in 24/7 operational support including permanent night and day shifts covering weekends and holidays.
Qualifications and Skills
- Minimum diploma in Computer Science, Information Technology or related field.
- At least three years of practical experience supporting OpenShift, Kafka, or Redis technologies.
- Understanding of client-server and multi-tier web application architectures and distributed systems.
- System administration proficiency with skills in troubleshooting operating systems, application logs, networking, and storage issues.
- Effective team player with ability to collaborate and resolve issues to completion.
- Familiarity with Bash scripting, Python, Ansible, and GitOps methodologies.
- Willingness to learn additional technologies and adapt to evolving environments.
Preferred Experience
- Bachelor’s degree in computer science, IT, or equivalent preferred.
- Certifications in OpenShift/Kubernetes, Kafka, or Redis a plus.
- Five years or more managing container platforms, cloud services like VMware, and application services.
- Strong expertise in technology infrastructure including virtual servers, networking protocols, scripting, and observability tools (ELK stack, Grafana).
- Hands-on experience with observability tools such as ELK or Grafana.
About OCBC
Since 1932, OCBC has committed itself to understanding and delivering on the needs of individuals and enterprises. Our culture fosters innovation and community impact through supportive teams and valuable career growth in a future-focused environment.
Benefits
We provide competitive compensation alongside a broad package of flexible, lifestyle-friendly benefits. Our offerings also include community engagement programs, leading professional development resources, and comprehensive care for your professional growth and personal well-being.