Technical Program Manager

About Guidewire Software

Guidewire develops software designed for Property and Casualty (P&C) insurance companies, enabling them to support customers during critical times such as crises, natural disasters, accidents, or cybersecurity incidents. Their core offerings include applications for underwriting, policy sales, claims processing, and billing, complemented by innovative products in data management, digital portals, and predictive analytics. These products operate on the Guidewire Cloud Platform, serving hundreds of insurers worldwide with billions in business transactions.

Role Overview

The Technical Program Manager acts as a communication bridge among executives, department leaders, and program teams to define, prioritize, and deliver development initiatives. This role supports large-scale projects involving multiple stakeholders across corporate functions. You will take ownership of program plans, promote process standardization, and facilitate delivery within Product Development and Operations.

Key Responsibilities

• Serve as a servant leader, assisting teams in delivering programs on schedule and meeting quality standards.
• Understand software development workflows and thrive in a fast-paced agile setting.
• Proactively manage stakeholders and communicate project status both verbally and in writing.
• Lead and facilitate meetings, ensuring clear action items and follow-ups.
• Create and maintain detailed project and release schedules highlighting critical tasks and milestones.
• Identify, analyze, and prioritize project risks while formulating mitigation strategies.
• Utilize tools including JIRA, Aha!, Confluence, Zoom, and G-suite for program coordination.

Required Qualifications

• 1 to 3 years of experience managing technology projects across various teams such as cloud operations, product management, engineering, and more in a global environment.
• Strong technical knowledge with expertise in Agile methodologies, particularly SCRUM and KANBAN, alongside familiarity with AWS services and Kubernetes.
• Proven abilities in risk management and balancing needs of diverse stakeholders to drive results.
• Excellent written, verbal, and collaborative communication skills including delivering presentations and clarifying technical and functional requirements to remote teams.
• Experienced with business tools like JIRA, Confluence, Slack, Zoom, Aha!, and scheduling across multiple time zones.

Additional Information

Guidewire is committed to diversity and equal opportunity employment. They prioritize inclusivity and consider applicants without regard to various personal characteristics. All employment offers require passing relevant background checks where applicable.