Surveillance Controller

Role Overview

The Surveillance Controller ensures the integrity, fairness, and security of ARRISE's gaming platforms. By performing real-time monitoring, analyzing data trends, and coordinating closely with multiple internal teams, this role is pivotal in identifying irregular activities and minimizing fraudulent operations within Live Casino environments.

Key Responsibilities

• Continuously observe Live Casino games to spot risky or fraudulent behaviors instantly.
• Guarantee that gaming tables and technology comply with security and fairness standards.
• Detect suspicious betting patterns and follow escalation processes as per company protocols.
• Collect surveillance data to support comprehensive risk evaluations.
• Work alongside Risk and Operations teams to evaluate potential threats and protect game fairness.
• Provide detailed and accessible reports on observed trends, anomalies, and emerging security concerns.
• Maintain strict confidentiality and uphold high professional ethics at all times.
• Communicate efficiently with both internal teams and external collaborators.
• Assist with day-to-day operational tasks and back initiatives from leadership.
• Record and document any irregularities, suspicious behaviors, or operational issues precisely.

Candidate Requirements

• Recent graduate or final-year student in analytical or technical disciplines such as computer science, engineering, or business.
• Solid knowledge of online gaming operations, particularly Live Casino products.
• Flexibility to work 9-hour shifts including nights and weekends in a 24/7 operational setting.
• Exceptional attention to detail paired with analytical skills.
• Strong time management capabilities and ability to prioritize tasks under pressure.
• High ethical standards and professional conduct.
• Proficiency using Microsoft Office 365 tools including Excel, Word, and Outlook.
• Fluent English communication skills, both oral and written.

Preferred Qualifications

• Experience with surveillance or security system tools.
• Familiarity with data analysis or visualization software such as SQL or Tableau.
• Previous internships or academic projects related to surveillance, security, or risk assessment.

Employee Benefits

• Accommodation fully furnished with all utilities covered.
• Support with relocation including visa, work permit, travel flights, and insurance.
• Comprehensive medical insurance policy.
• Opportunities for professional growth via the ARRISE Learning Hub.
• A collaborative and supportive team-oriented workplace culture.

Company Description

ARRISE is a prominent content provider in the iGaming sector delivering comprehensive software solutions globally. Headquartered in Gibraltar and operating offices worldwide, ARRISE boasts a team of over 12,000 professionals with industry-spanning expertise dedicated to innovation and quality in digital entertainment services.