Station Manager

About JD Logistics

JD Logistics, a part of JD.com, is a pioneering provider of technology-centric supply chain and logistics solutions. With expertise in automation, smart fulfillment, and data-driven insights, the company delivers comprehensive logistics services that enhance business operations and customer satisfaction. Our global network includes warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border shipments, ensuring high-speed, dependable delivery at each phase.

We operate over 3,600 warehouses encompassing more than 34 million square meters worldwide. Our advanced smart supply chain network integrates highly automated warehouses with strong international transport capabilities, facilitating smooth cross-border logistics. Today, JD Logistics manages 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, strengthened by our global brands JoyLogistics and JoyExpress, as we expand JD.com's global logistics presence.

Position Overview

As a Station Manager, you will steer the daily logistics operations at the station including inbound and outbound shipments, last-mile deliveries, and returns. You will lead and develop local teams, maintain operational standards, supervise risk control processes, and collaborate across departments to optimize station performance and meet business goals.

Key Duties and Responsibilities

• Create and manage annual business plans and budgets while tracking key performance indicators such as on-time delivery for same-day and next-day services.
• Lead and mentor local staff including couriers, drivers, and customer service personnel, focusing on training, performance evaluation, and increasing localization (Saudization).
• Ensure compliance with regulatory guidelines, handle emergencies such as safety incidents, and nurture relationships with local government bodies like the Saudi Transport and Logistics Services Ministry.
• Efficiently manage workforce scheduling and attendance, including volume forecasting and resource allocation.
• Coordinate with cross-functional teams including HR, Finance, Fleet Management, and Customer Service to maintain smooth station operations.

Qualifications and Requirements

• Possess a Bachelor's degree or higher, ideally in logistics or management disciplines.
• Have over two years of experience in operations management with proven leadership of teams exceeding ten members; experience with cross-border e-commerce or familiarity with the Middle Eastern market is a plus.
• Fluency in both English and Arabic is required.
• Demonstrate alignment with JD’s core values: Customer First, Innovation, and Persistence.

Equal Opportunity and Diversity

JD Logistics is dedicated to fostering a diverse and inclusive workplace. We make all employment decisions free from discrimination based on race, color, religion, gender or identity, sexual orientation, national origin, disability, age, veteran status, or other protected classes.