Specialist, eLearning

About Miller Thomson LLP

Miller Thomson LLP is a leading national law firm committed to supporting and advancing communities through impactful work. We assist entrepreneurs, businesses, and professionals in shaping the Canadian economy. Our firm values people first and offers a supportive and collaborative environment where individuality is encouraged alongside teamwork. Our culture fosters a welcoming, secure, and helpful workplace where colleagues support each other’s success.

Role Overview

We are looking for a Specialist, eLearning to join our Learning Team across any of our offices. This role is dedicated to fostering a culture of continuous learning within the firm through digital education. The key responsibility is to design, develop, and maintain engaging eLearning content that aligns with organizational learning goals.

Key Responsibilities

• Develop learner-focused eLearning courses, microlearning materials, job aids, and video content using tools such as Articulate Storyline and Rise.
• Collaborate with subject matter experts and stakeholders to define content packages.
• Create storyboards and scripts in partnership with the Instructional Design Team Lead.
• Design interactive activities, quizzes, and assessments that evaluate knowledge acquisition effectively.
• Manage review cycles and integrate feedback from SMEs and stakeholders.
• Apply adult learning theories and instructional design best practices to enhance engagement and retention.
• Identify and resolve design and technical challenges throughout development.
• Ensure that learning materials comply with accessibility standards and align with corporate branding.
• Publish and test eLearning modules to confirm functionality and accurate progress tracking within the LMS.
• Use learner metrics, assessments, surveys, and analytics post-launch to assess effectiveness and recommend improvements.
• Oversee multiple eLearning projects simultaneously, ensuring deadlines and deliverables are met.
• Continuously update and refine learning content, assessments, and interactive elements.
• Review and provide feedback on courses developed by others.
• Document development processes and workflows for future reference.
• Stay current with emerging learning technologies and propose innovative digital learning solutions.

Rollout Training Support

• Work alongside project teams to create eLearning content supporting new technology implementation.
• Engage stakeholders to ensure alignment and smooth adoption during rollout.
• Collaborate on problem-solving issues encountered in rollout phases.

LMS Administration

• Manage content uploading and administration within the Learning Management System.
• Support the implementation and ongoing administration of the LMS.

Qualifications and Requirements

• Degree in Adult Learning, Education, or Technology with a minimum of three years of experience designing eLearning solutions.
• Experience working within the legal sector is considered an advantage.
• Bilingual fluency in both French and English is mandatory.
• Strong knowledge of adult learning principles, instructional and learning experience design, and eLearning methodologies.
• Ability to quickly comprehend technical topics and assimilate new technologies.
• Familiarity with SCORM, AICC, Tin Can API standards, and eLearning accessibility guidelines.
• Technical proficiency in Articulate Storyline, Rise, video production and editing, HTML5, LMS platforms, and advanced Microsoft Office (Word, Excel, PowerPoint).

Compensation and Benefits

We offer a competitive total rewards package with annual salary ranging between $66,352 and $96,036 CAD, adjusted based on location, qualifications, and market standards while maintaining internal and external pay equity.

• Comprehensive benefits covering Health, Dental, Vision services, Life Insurance, Short and Long Term Disability, Employee Assistance Programs, and more.
• At least three weeks' vacation plus ten personal days annually.
• A diverse and inclusive workplace environment.
• Flexible working arrangements.
• Maternity leave top-up benefits.
• Firm-matched Group Retirement Savings plan.
• Personal TFSA accounts with low fees and competitive investment options.
• Wellness spending accounts and ongoing professional development opportunities.
• Employee appreciation events and charitable giving programs.

Equal Opportunity Statement

As a proud equal opportunity employer, Miller Thomson LLP is dedicated to fostering equity, diversity, inclusion, and accessibility within its workforce. This newly established position broadens our team further. Applicants with disabilities will receive accommodations throughout recruitment and assessment processes upon request.