- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 3天前
- 工作模式
- 在办公室
- 恢复
- 需要申请
你的工作地点
职位描述
Overview
The Senior Hostess plays a pivotal role in ensuring exceptional guest experiences within the hospitality environment by managing front-of-house operations smoothly and efficiently.
Core Duties
- Warmly welcome guests on arrival, provide precise waiting time information, and guide patrons to their designated seating areas.
- Manage reservation bookings received through calls, messaging applications, or booking platforms while upholding guest arrival policies.
- Coordinate seating arrangements and balance workloads among servers to ensure efficient floor management.
- Serve as a communication bridge linking front-of-house personnel, servers, and kitchen staff, passing on key information such as VIP guests, large groups, or dietary needs.
- Distribute menus, assist guests with specific requests, and address minor concerns with tact and understanding.
- Maintain orderliness and cleanliness of the reception desk and entrance zone to uphold a pleasant environment.