Sales Coordinator

About Shinex Mosaics

Shinex Mosaics, established in 1998, is a reputed name in the sanitary-ware and tile sector, with advanced manufacturing units located in Nagpur, India, and Hebei, China. The company is recognized for its diverse product offerings such as opaque and crystal glass mosaics, glass tiles, stainless steel mosaic tiles, mixed-material mosaics, glass mosaic murals, and mirror mosaics. Their products serve a range of residential and commercial applications including swimming pools, bathrooms, lobbies, pillar curves, lifts, and specialized commercial designs. Customer satisfaction through timely deliveries and premium service is a core focus, catering primarily to luxury living segments.

Role Overview

The Sales Coordinator position, based on-site in Nagpur, is a critical support role within the sales department. The primary responsibility is to facilitate smooth sales operations, including handling customer inquiries, preparing and managing quotations, and coordinating order processing with production, logistics, and distribution teams. The role requires maintaining detailed customer records, tracking shipments, and following up on payments to ensure timely product deliveries. Daily tasks also encompass generating sales reports, monitoring inventory levels related to mosaic and tile products, and liaising with both domestic and international clients. Close cooperation with internal departments is essential to meet client expectations and uphold company service standards.

Qualifications and Skills

• Proven experience in sales coordination, order management, and customer relationship handling.
• Excellent communication, negotiation, and presentation skills with the ability to manage interactions across domestic and international clients.
• Proficiency in data entry, Microsoft Office Suite (particularly Excel), and familiarity with sales reporting or basic CRM software.
• Strong organizational capabilities, keen attention to detail, and effective time management to juggle multiple responsibilities.
• Knowledge of the tiles, mosaics, or building materials industry is advantageous; prior exposure to B2B or project-based sales environments is a plus.
• Collaborative working style ensuring effective coordination between production, logistics, and distribution teams while maintaining a customer-centric focus.
• Preferred educational background includes a Bachelor's degree in Business, Commerce, Marketing, or related disciplines.
• Willingness to work on-site in Nagpur and flexibility to coordinate activities across various time zones as needed.