Sales Assistant

About the Role

We are seeking enthusiastic Sales Assistants to join our Newmarket store, supporting our managers in delivering exceptional service. Your central focus will be to create memorable, unparalleled customer experiences for every visitor.

Key Responsibilities

• Providing outstanding customer service by prioritizing our customers' needs.
• Giving full attention and support to customers during their visit.
• Adopting a creative and enjoyable approach to sales interactions.
• Building friendly relationships with customers to enhance their experience.
• Helping customers look and feel great with our products.
• Exceeding customer expectations regardless of purchase outcome.
• Handling customer inquiries, processing sales, returns, and gift vouchers efficiently.
• Supporting Department Managers and sharing product knowledge with customers.
• Reporting customer complaints promptly to management.
• Consistently aiming to exceed personal and store KPIs.
• Collaborating as part of a respectful, accountable, and energetic team.
• Contributing positively to the team environment, celebrating successes together.
• Following guidance from the Store Manager and helping achieve sales targets.
• Completing any additional tasks as assigned.

Candidate Profile

• Passionate about delivering memorable experiences to customers.
• Self-motivated, energetic, and driven to reach sales targets.
• Responsible and accountable for individual results.
• Possesses a positive mindset and eagerness for growth and learning.
• Team-oriented, valuing personal and collective success.
• Willing to embrace new challenges outside their comfort zone.
• Creative with a fun and enthusiastic attitude.
• Committed to uplifting others throughout the day.
• Identifies with Nude Lucy's brand values and mission.
• Previous experience in retail is advantageous.
• Aligns with Accent Group's core values and proactive "Make It Happen" mindset.